44% of Leaders Are Spending 7+ Hours Per Week Managing Contractor Compliance 

Data from EHS leaders, facilities directors, and operations professionals on where contractor compliance management time goes, and what happens when the load compounds.
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One Visitor Standard for All PepsiCo Sites. 

Building on existing VisitorOS adoption at 350+ PepsiCo sites, FacilityOS delivers a single system of record that establishes enterprise-wide consistency, visibility, and governance across all facilities.

3 Questions to Understand the Workload Behind Contractor Compliance Management & Where It Leads

How much time is personally spent each week managing contractor compliance
How long is it taking to produce contractor compliance records for each audit?
What consequences in the past 2 years were directly caused by contractor compliance issues

The Weekly Hours Most Organizations Never Account For

Not every organization is in the same position. The distribution shows just how wide that range is:

  • 31% spend 1-3 hrs/week
  • 24% spend 7-10 hrs/week
  • 20% spend more than 10 hrs/week

The weekly time cost varies widely across organizations. For a significant portion, contractor compliance absorbs the equivalent of a near-full-time workload each week.

1in5 leaders report spending 10+ hrs/week managing contractor compliance
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The Gap Between an Audit Request & Audit-Ready Response

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Most organizations are not close to audit-ready on demand. Here's where the majority actually land:

1 in 3need 2+ weeks 15%need 1-2 weeks
33%need <1 week 15%need >1 month
14%need <1 day 14%need <1 hour

Organizations spending the most hours on weekly compliance management are also the ones absorbing the longest audit documentation cycles, compounding the time taken away from other work.

1 in 3 need at least 2+ weeks to produce contractor compliance records for an audit

That Audit Pressure Doesn't Stop at Documentation Lag

Rising documentation pressure on organizations already stretched thin on contractor compliance management time is often what leads to the project delays and audit failures that follow.

For some, that pressure has already shown up in operations and audit outcomes.

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64% Respondents Experienced Consequences in the Past 2 Years Directly Due to Contractor Compliance Issues

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Most reported operational consequences:

  1. Increased reporting and documentation workload (42%)
  2. Project delays or work stoppages (19%)
  3. Failed or delayed audits or inspections (13%)
  4. Safety Incidents involving contractors (12%)
  5. Legal claims or increased insurance scrutiny (9%)
  6. Regulatory fines, citations, or warnings (5%)
Closing  InsightFor most organizations, contractor compliance issues surface first as operational strain. For some, they escalate further.
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What Organizations Can Do About It

The survey data pointed to three areas where contractor compliance management consistently creates pressure: the weekly hours it absorbs, the time needed to produce audit-ready records, and the operational and compliance consequences that follow. 

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Get Contractor Compliance Records Out of Spreadsheets, Shared Drives, & Email

When compliance documentation lives across spreadsheets, shared drives, and email threads, every update takes longer and every audit starts with a scavenger hunt. A single source of truth for contractor records reduces the time spent locating, verifying, and updating documentation.

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Track Expiration Dates Before They Become a Problem Later

Most contractor documents have expiration dates. Licenses, certifications, and insurance policies all lapse on their own timeline, and when one expires without notice, the consequences range from work delays to liability exposure. Automated expiration tracking and alerts keep teams ahead of renewal deadlines instead of chasing down expired documents after a contractor is already onsite.

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Use Automation to Keep Documentation Accurate, Current, & Audit-Ready

Half of respondents need a week or more to produce contractor compliance records for an audit. When documentation is monitored and maintained in real time, teams can pull what they need in minutes instead of weeks, and audits stop being a scramble.

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Manage Contractor Compliance Tasks From One Place with Clear Visibility

Reviewing, approving, and managing document submissions from vendors and contractors takes time, especially when the process is spread across tools and inboxes. A central hub with clear status visibility makes it faster to see what needs attention and act on it.

This is what ContractorOS was built to do

Experience the Smarter Way to Manage Contractor Compliance

ContractorOS simplifies contractor and vendor compliance management with a centralized, automated solution. By consolidating documents, automating expiration reminders, and providing robust audit trails, it ensures all requirements are met seamlessly. 

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process Inconsistent Screening Standards Across Sites
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Some sites run on FacilityOS with standardized visitor and contractor screening, while others still operate independently, creating uneven enforcement, compliance gaps, and security exposure.

The question leadership will be asked is:
“Why is this controlled in some buildings, but not all of them?”

 

process Blind Spots Outside the FacilityOS Network
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Sites not yet on FacilityOS carry compliance risk that remains invisible at the site level. These often surface only during audits, incidents, or investigations.

The follow-up question:
“Was this an isolated gap or just the first one we found?”

 

 

process Partial Standardization Drives Overspend
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While FacilityOS consolidates vendors and tools at some locations, other sites continue to purchase their own systems, resulting in overlapping contracts, missed enterprise pricing, and limited budget control.

The finance team asks:
“How did we end up paying different prices for the same capability?”

 

 

process Legacy Systems Become Permanent
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Each year a site remains outside the FacilityOS ecosystem, the harder and more expensive it becomes to bring it in.

The hindsight question:
“Why didn’t we extend what was already working?”

 

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[FacilityOS] was easy to roll out and easy to manage. We rolled out 90 locations quickly in about 3 months with the help of [FacilityOS]'s support team.
– Jeff O.

Field Service Leader, Sysco Technology

Today, PepsiCo operates with two very different levels of control.
Standardization is how you close that gap.


PepsiCo today With Some Sites Using VisitorOS

1. Standards aren’t fully consistent: Some sites use standardized visitor and contractor screening; others operate independently.

2. Visibility is partial: Central teams see activity in VisitorOS sites, with limited insight elsewhere.

3. Value lives at the site level: Successful outcomes exist, but aren’t consistently used to inform expansion decisions.

4. Tooling varies by site and function: Overlapping tools persist outside standardized locations.

5. AI insights are site-specific: Sites using VisitorOS can analyze trends locally, but insights don’t roll up across the portfolio.


PepsiCo with Enterprise-Wide VisitorOS

1. One consistent enterprise standard: Screening is applied uniformly across all sites, with controlled local flexibility

2. Portfolio‑wide visibility: All sites roll up into a single, real‑time view for audits, risk, and performance.

3. Decisions driven by internal proof: Enterprise teams use site data to quantify ROI and risk reduction.

4. One system of record: EHS, Operations, Facility Managers, Security, and Finance teams align on a shared platform.

5. AI‑ready enterprise governance: Standardized data across sites enables portfolio-wide insights, prediction, and optimization.

Today, PepsiCo operates with two very different levels of control.
Standardization is how you close that gap.

PepsiCo Today with Some Sites Using VisitorOS

Here's what's currently happening:

  1. Standards aren’t fully consistent: Visitor and contractor screening is standardized at some sites, while others still operate independently.
  2. Visibility is partial: Central teams see activity in VisitorOS sites, with limited insight elsewhere.
  3. Value lives at the site level: Successful outcomes exist, but aren’t consistently used to inform expansion decisions.
  4. Tooling varies by site and function: Overlapping tools persist outside standardized locations.
  5. AI insights are site-specific: Sites using VisitorOS can analyze trends locally, but insights don’t roll up across the portfolio.

PepsiCo with Enterprise-Wide VisitorOS

Here's what you can expect:

  1. One consistent enterprise standard: Screening is applied uniformly across all sites, with controlled local flexibility.
  2. Portfolio-wide visibility: All sites roll up into a single, real-time view for audits, risk, and performance.
  3. Decisions driven by internal proof: Enterprise teams use site data to quantify ROI and risk reduction.
  4. One system of record: EHS, Operations, Facility Managers, Security, and Finance teams align on a shared platform.
  5. AI-ready enterprise governance: Standardized data across all sites enables portfolio-wide analysis, predictive insights, and continuous optimization.

Your FacilityOS Team at PepsiCo

You already have a dedicated FacilityOS team that understands your environment, your sites, and how VisitorOS is being used today. Reach out directly to align on enterprise standardization.

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Reclaim Your Time & Simplify Compliance

Book a 15 minute walkthrough and see if ContractorOS is right for you.