About Us

Where Innovation Meets Customer-Centricity

FacilityOS is an integrated, highly configurable facility management platform deployed at 7,000+ sites worldwide.

FacilityOS automates and optimizes critical processes to improve safety, security, regulatory compliance, and operational efficiency, with robust reporting, turnkey onboarding, and modular solutions that work standalone or together across industries and geographies.

 

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Our Core Values

At FacilityOS, we believe that a strong foundation of core values drives our success and guides every decision we make. These values represent the principles that shape our culture, our relationships with customers and partners, and our commitment to innovation and excellence.

 

Our Story

From paper‑based processes to an integrated platform deployed at 7,000+ sites, the story of FacilityOS is one of continuous expansion and refinement. Explore the key milestones below.

2014-2020

From Paper to iLobby

In 2014, critical safety, security, and compliance processes still lived on paper—fragile, illegible, and hard to audit. An internal project was created to digitize these workflows for a single company, proving a better, more reliable way to manage risk. Recognizing its broader potential, our CEO spun this solution out as iLobby, quickly establishing it as a trusted visitor management platform for compliance‑heavy industries.

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2020-2024

From Point to Platform

As customers pushed beyond the lobby, iLobby workflows spread across more of the facility, supporting broader safety, security, and incident response needs. This momentum led to the launch of EmergencyOS for evacuation and emergency management, and SecurityOS for centralized identity and access controls. Together, these modules marked the shift from isolated tools to a cohesive, highly configurable facility operations platform.

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2024 & Beyond

Introducing FacilityOS

In 2024, LogisticsOS joined the platform through the acquisition of SCLogic, bringing mail, package, and asset workflows into the fold, followed by ContractorOS to digitize contractor and vendor compliance. Rebranding from iLobby to FacilityOS reflected this expanded scope. Now deployed at 7,000+ sites worldwide, FacilityOS unifies visitor management, emergency response, contractor compliance, logistics, and physical identity and access management—shaped by customer feedback and built to power safer, smarter, more resilient operations.

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Where Innovation Meets Customer-Centricity

Back in 2014, paper was everywhere. Despite the enduring promise of the “paperless office”, many companies managed their critical safety, security, and compliance processes using nothing but a pen and paper. Rife with serious risks – such as illegibility, paper fragility, poor audit ability, and more – companies had few better options despite the regulatory and legal risks they would face should a problem occur.

The first version of the FacilityOS solution was created not as publicly available software to solve these challenges industry-wide but as an internal project to solve these challenges at a single company. Our CEO, recognizing the broad applicability and strength of the software, worked to create a spinoff stand-alone SaaS company known as iLobby. And in doing so we became a pioneer in the rapidly growing facility and visitor management market.

Over the past several years we’ve expanded the breadth of our cohesive facility management platform, rebranded our company to FacilityOS, and added powerful new modules such as EmergencyOS and ContractorOS.  In 2024, we acquired leading logistics management company, SCLogic, adding another powerful module under the name, LogisticsOS.  

Today, FacilityOS is comprised of solutions for visitor management, evacuation and emergency management, contractor compliance management, logistics management and physical identity and access management.  We serve organizations globally, delivering solutions that transform facility management while prioritizing safety, security, efficiency, and compliance.

Since those early days, we’ve continued to evolve and upgrade our technology based on client feedback. In fact, all our biggest customers started with a single license and have dramatically expanded their relationship with us over time as we listened to feedback and implemented many of their suggestions. While it may sound cliché, we pride ourselves on our customer obsession – so much that it’s our #1 company value.

We couldn’t be more excited about the future of our platform and the impact it will have on facility operations.

FacilityOS Office Locations

USA
CANADA
EUROPEANUNION

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We don't believe in maintaining the status quo, we believe in shaking things up, embracing challenges, and making things better every single day.

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We don’t believe in maintaining the status quo, we believe in shaking things up, embracing challenges, and making things better every single day.