On-Demand Webinar

A Receive Scan Only Tells Part of the Story

For some teams, scanning a package and notifying the recipient is all the process they need. But as volumes increase, item types diversify, and packages change hands multiple times before reaching their destination, a single receive scan leaves a lot of the chain of custody untold. In this session, we walk through how Logistics OS gives teams the flexibility to define and track every step, whether that's two or ten.

Join Solutions Engineer Jesse Rosenbaum of FacilityOS for a practical look at where visibility breaks down inside the facility, how the platform adapts to your workflow, and a live product demo showing package tracking from arrival to final handoff.

ind-altcontent-healthcare-boxes-dliveries-items-group

Most systems can tell you a package arrived. What happens after that (who moved it, where it went, whether it reached the right person) is a different story. For sensitive or high-value items, those gaps carry real consequences.

We dive into:

What goes untracked after a receive scan and why it matters
How blind spots develop without anyone noticing until something goes wrong
What's actually at stake when packages change hands without a record

42%

of teams say audit, compliance, or chain of custody tracking is their biggest daily challenge

71%

face delivery disputes at least once per week

74%

cannot say with certainty their chain of custody records are audit-ready

45–90 min

average staff time spent investigating a single missing package

Jesse Rosenbaum

Solutions Engineer, FacilityOS

Jesse Rosenbaum is a Solutions Engineer at FacilityOS with over 12 years of experience working closely with mail services and receiving teams across a wide range of environments — from smaller, lean operations to large multi-location organizations. His work spans higher education, corporate campuses, healthcare, manufacturing, and everything in between. Jesse spends much of his time on-site and remote with teams, walking through processes, identifying where things slow down, and helping map out what better could look like. That hands-on experience has given him a consistent view of the patterns that create friction and the approaches that actually help teams scale without adding headcount.

Track Every Package Across Your Facility — From Arrival to Recipient

On-Demand Webinar

A Receive Scan Only Tells Part of the Story

What to Expect

What the Data Tells Us

Presented By

Jesse Rosenbaum

Track Every Package With Confidence