Trusted by the Fortune 500

FacilityOS for Retail
& Hospitality

FacilityOS empowers your team to protect the brand experience, control vendor and contractor risk and standardize multi-site operations - all within a single, innovative platform.

 

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The World's Leading Retail and Hospitality
Brands Trust FacilityOS

Rising pressures are impacting guest experience, compliance, and daily operations across locations.

Facing the Demands of Modern
Retail & Hospitality

  • High foot traffic and open access environments increase the risk of unauthorized access to back-of-house areas, stockrooms, and restricted zones.
  • Frequent vendor, contractor, and delivery activity creates operational bottlenecks at receiving docks and service entrances.
  • Labor shortages and turnover make consistent onboarding, training verification, and compliance tracking difficult.
  • Scattered documentation across locations makes tracking insurance, safety certifications, food safety training, and background checks inefficient.
  • Inconsistent processes across stores, hotels, and properties create brand and compliance risk.
  • Hidden downtime at the loading dock when deliveries can’t be verified quickly or POs don’t match.
  • Increased liability exposure from slips, incidents, unauthorized access, or unverified contractors on-site.
  • Brand damage risks when security, safety, or operational issues impact guests.
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Next generation facility management

Turn challenges into
opportunities by:

  • Enabling audit-ready documentation for health & safety, food safety, OSHA, insurance, and brand standards
  • Simplifying vendor & contractor compliance with centralized credential tracking and automated expiration alerts
  • Standardizing site access controls for back-of-house, storage, kitchens, mechanical rooms, and restricted areas
  • Centralizing fragmented systems into one source of truth across all properties
  • Digitizing emergency preparedness with mustering, roll calls, incident documentation, and drill records
  • Streamlining receiving & deliveries with proof-of-delivery, PO matching, and full chain of custody tracking
  • Providing corporate oversight dashboards across every store, hotel, or venue
Emergency Management turns challenges into opportunities

Operational Needs, Clear Outcomes

FacilityOS creates value across your entire facility.


Operational Need

Control site access for vendors, contractors & third parties.

Protect Guest & Brand Safety.

Meet Health, Safety & Brand Standards.

Streamline Receiving & Deliveries.

Manage Multi-Site Operations at Scale


Why It Matters More for Retail
& Hospitality

Retail stores, hotels, and venues rely on frequent deliveries, maintenance vendors, cleaning crews, merchandisers, event staff, and seasonal contractors. Unverified access creates safety and brand risk.

Public-facing environments must balance openness with security. Incidents in front-of-house areas impact brand reputation immediately.

Retail and hospitality brands face OSHA requirements, food safety standards, insurance audits, franchise compliance checks, and brand inspections.

High volume of deliveries — food, merchandise, linens, supplies — must be tracked accurately to prevent shrinkage and delays.

National brands must standardize processes across hundreds or thousands of locations.


How We Help

VisitorOS manages pre-registration, check-ins, badges, and visit histories. ContractorOS tracks insurance, certifications and compliance. SecurityOS enforces time-bound access to restricted areas.

Real-time visibility of who is on-site, watchlists, alerts for unauthorized access, and full digital audit trails.

Digital logs, signed safety forms, incident reports, contractor documentation, and instant reporting for audits.

LogisticsOS tracks deliveries, PO line items, proof-of-delivery, custody transfers, and discrepancies in real time.

Central dashboards, standardized workflows, compliance scoring, and unlimited site-level scalability.

Facility Management for
Retail & Hospitality

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FacilityOS is a modular platform for facility, asset, and visitor management that improves safety, security, and compliance. It keeps production running and reduces admin work by providing: 
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Be Compliant & Audit-Ready

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SUCCESS STORY


A leading commercial real estate firm eliminated manual tracking of vendor credentials and property access with FacilityOS.

  • Audit prep reduced from weeks to days for insurance and compliance reviews
  • Non-compliance automatically flagged and blocked at check-in for vendors lacking current insurance or certifications
  • Property access centralized across 24 buildings including office towers, retail centers, and mixed-use properties
  • Faster, safer property operations with only qualified vendors and contractors accessing tenant spaces
“FacilityOS gave us complete visibility into who has access to our properties and whether they're cleared. We've cut audit prep time drastically and eliminated surprise compliance gaps when vendors arrive.”

      — Director of Property Operations, International Real-Estate Firm

How FacilityOS Supports Every Role

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FacilityOS logo
Facility, Asset & Visitor Management Modular Platform
VisitorOS
Keep track of on‑site visitors & contractors.
ContractorOS
Centralize & automate contractor compliance processes.
EmergencyOS
Digitize all stages of emergency & evacuation management.
LogisticsOS
Track packages across the entire chain of custody.
SecurityOS
Extend the benefits of access control to contractors.
 
 
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