FacilityOS > VisitorOS > Visitor Approval

Visitor Approval

Streamline visitor management with automated security checks at pre-registration and sign-in. Screen visitors before arrival, review legal documents and watchlist results in advance, and manage on-site entry efficiently with customizable workflows for high-security environments.

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Streamline Access with Automated Control

By automating the approval process through a custom configuration, you ensure compliance with regulatory requirements while minimizing manual intervention. This feature protects your facility and streamlines the visitor experience, ensuring only authorized visitors gain access.

How Visitor Approval Works

Visitor Approval enables organizations to screen and approve visitors before arrival or at sign-in. Review pre-registration details, watchlist screening results, and legal documents, then approve or deny access. Automated workflows and customizable approval criteria help maintain security and compliance across your facility.

Step 1

Configure Approval Settings

Set up approval criteria for different visitor types. Configure workflows for pre-registration and on-site check-ins, designate approvers, and enable Pre-Registration Approval in Site Settings to screen visitors before arrival.

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Step 2

Pre-Registration Review (When Enabled)

When a guest completes pre-registration and meets approval criteria, they are marked as "Pre-Registration Pending Approval" and do not receive a QR code. Approvers receive an email to review details and can approve or deny from the side panel.

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Step 3

On-Site Validation of Entry

When a guest signs in on-site (who hasn't pre-registered or requires additional approval), VisitorOS automatically sends a request to the designated representative for verification if they meet the predefined criteria. The designated representative will approve or deny the visitor based on your organization's guidelines.

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Step 4

Visitor is Approved or Denied Entry

Visitors are approved or denied entry. For pre-registration approvals, approved guests receive a QR code via email; denied guests do not. For on-site approvals, visitors gain immediate access or are denied. Administrators receive email notifications for all denials.

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Step 5

The Record is Tracked in the Visitor Log

Every approval and denial are recorded in the visitor log, providing a comprehensive history of who was granted entry to the facility, who was denied entry to the facility, and when.

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Who Benefits from Visitor Approval Functionality?

The visitor approval feature is designed for organizations prioritizing facility security and compliance.

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