Trusted by the Fortune 500

FacilityOS for Retail,
Real Estate & Hospitality

FacilityOS empowers your team to streamline property access, secure multi-site operations and centralize vendor and visitor management—all within a single, innovative platform.

 

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The World's Leading Real Estate and Hospitality
Brands Trust FacilityOS

Rising pressures are impacting safety, security, and operational efficiency.

Facing the Demands of
Property Operations

  • Visitor and customer screening requires verification of appointments, credentials, and purpose of visit across retail locations, office buildings, hotels, and mixed-use properties
  • Secure property operations depend on controlled access to back-of-house areas, storage facilities, server rooms, rooftops, mechanical spaces, and tenant-only zones where security must be maintained
  • Third-party contractor management for maintenance, construction, cleaning, and service providers requires documented insurance, certifications, and safety compliance across multiple properties
  • Property incidents create cascading liability issues when accidents, unauthorized access, theft, or emergencies affect tenant safety, guest experience, or regulatory requirements
  • Audit readiness is critical when insurance carriers, safety inspectors, building departments, or corporate auditors
    review visitor protocols, contractor compliance, and access documentation
  • Multi-site coordination challenges arise across retail chains, property portfolios, hotel brands, franchise locations, and mixed-use developments with inconsistent access protocols
  • Guest and tenant safety protocols must be enforced for deliveries, after-hours access, parking management, and vendor activity in commercial and hospitality environments
  • Chain of custody tracking for valuable inventory, equipment, packages, and deliveries prevents loss, reduces shrinkage, and supports accountability
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Next generation facility management

Turn challenges into
opportunities by:

  • Enabling audit-readiness with compliant digital trails and automated vendor screening
  • Simplifying compliance verification and contractor management with centralized insurance tracking, certification records, and time-bound access controls
  • Centralizing fragmented systems into a single source of truth with real-time visibility across multiple properties, stores, and facilities
  • Automating compliance workflows to reduce manual security reviews and eliminate access control gaps
Emergency Management turns challenges into opportunities

Operational Needs, Clear Outcomes

FacilityOS creates value across your entire facility.


Operational Need

Control site access for visitors and contractors.

Meet strict safety and liability standards.

Track and trace deliveries and inventory.

Coordinate access in secure commercial environments.


Why It Matters More for Retail, Real Estate,
& Hospitality

Tech facilities require strict identity verification, confidentiality controls (NDAs), security clearance validation, and area-specific permissions for access to data centers, server rooms, NOCs, development labs, and intellectual property-sensitive spaces.

Tech operations must demonstrate adherence to SOC 2, ISO 27001, GDPR, HIPAA (health tech), PCI DSS (payment systems), FedRAMP (government cloud), and customer-specific security requirements during audits and compliance assessments.

Servers, networking equipment, storage devices, and high-value IT assets require full chain of custody documentation from receipt through deployment to support asset management, warranty claims, and security audits.

Data center technicians, network engineers, hardware vendors, and service providers require current security clearances, site-specific training, and often escorted access to server rooms, NOCs, telecom facilities, and production infrastructure.


How We Help

VisitorOS manages pre-registration, check-ins, badges, watchlists, and visit histories. ContractorOS tracks vendor credentials and document expirations. SecurityOS automates time-bound access to restricted zones, mechanical rooms, and tenant areas.

EmergencyOS supports digital mustering, evacuation drills, and incident records. VisitorOS and ContractorOS maintain auditable logs, signed safety acknowledgments, and insurance verification records.

LogisticsOS tracks packages, inventory custody, and deliveries with proof-of-delivery logs. Integrates with visitor and contractor records for full chain of custody and audit trails.

ContractorOS anages vendor pre-qualification, insurance verification, compliance, and property-specific safety orientations. VisitorOS logs every visit. SecurityOS enforces access limits tied to appointment slots and business hours.

Facility Management for
Retail, Real Estate, & Hospitality

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FacilityOS is a modular platform for facility, asset, and visitor management that improves safety, security, and compliance. It keeps production running and reduces admin work by providing: 
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Be Compliant & Audit-Ready

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SUCCESS STORY


A leading commercial real estate firm eliminated manual tracking of vendor credentials and property access with FacilityOS.

  • Audit prep reduced from weeks to days for insurance and compliance reviews
  • Non-compliance automatically flagged and blocked at check-in for vendors lacking current insurance or certifications
  • Property access centralized across 24 buildings including office towers, retail centers, and mixed-use properties
  • Faster, safer property operations with only qualified vendors and contractors accessing tenant spaces
“FacilityOS gave us complete visibility into who has access to our properties and whether they're cleared. We've cut audit prep time drastically and eliminated surprise compliance gaps when vendors arrive.”

      — Director of Property Operations, International Real-Estate Firm

How FacilityOS Supports Every Role

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FacilityOS logo
Facility, Asset & Visitor Management Modular Platform
VisitorOS
Keep track of on‑site visitors & contractors.
ContractorOS
Centralize & automate contractor compliance processes.
EmergencyOS
Digitize all stages of emergency & evacuation management.
LogisticsOS
Track packages across the entire chain of custody.
SecurityOS
Extend the benefits of access control to contractors.
 
 
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